Privacy Policy
Last updated: November 30, 2025
Travel More Club ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully.
Table of Contents
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide, including:
- Account Information: Name, email address, phone number, mailing address, and password when you create an account
- Profile Information: Travel preferences, interests, and communication preferences
- Payment Information: Credit card numbers, billing address, and payment details (processed securely by our payment processors)
- Booking Information: Traveler names, dates of birth, passport information, and special requests
- Communications: Messages, feedback, reviews, and correspondence with our team
- Survey Responses: Information you provide in surveys or promotional activities
1.2 Information Collected Automatically
When you access our services, we automatically collect:
- Device Information: Device type, operating system, browser type, unique device identifiers
- Usage Data: Pages visited, time spent, clicks, search queries, and navigation patterns
- Location Data: General location based on IP address (we do not collect precise GPS location without consent)
- Log Data: IP address, access times, referring URLs, and error logs
- Cookie Data: Information collected through cookies and similar technologies (see Section 5)
1.3 Information from Third Parties
We may receive information from:
- Travel suppliers (hotels, airlines, cruise lines) regarding your bookings
- Social media platforms if you connect your account or interact with us on social media
- Marketing partners and advertising networks
- Public databases and data aggregators for identity verification
2. How We Use Your Information
We use your information for the following purposes:
2.1 Service Delivery
- Process and manage your membership
- Facilitate travel bookings and reservations
- Provide customer support and respond to inquiries
- Send booking confirmations and travel updates
- Process payments and refunds
2.2 Personalization & Improvement
- Personalize your experience with tailored recommendations
- Analyze usage patterns to improve our services
- Develop new features and offerings
- Conduct research and analytics
2.3 Marketing & Communications
- Send promotional emails and newsletters (with your consent)
- Display targeted advertisements
- Notify you about special offers and member benefits
- Conduct surveys and gather feedback
2.4 Security & Legal
- Protect against fraud and unauthorized access
- Enforce our Terms and Conditions
- Comply with legal obligations
- Respond to legal requests and prevent harm
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contract Performance: Processing necessary to fulfill our services and membership obligations
- Consent: Where you have given explicit consent for specific processing activities
- Legitimate Interests: Processing necessary for our legitimate business interests, balanced against your rights
- Legal Compliance: Processing required to comply with applicable laws and regulations
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Account Data: Retained while your account is active and for 3 years after closure
- Booking Records: Retained for 7 years for tax and legal compliance
- Marketing Preferences: Retained until you withdraw consent
- Analytics Data: Typically retained for 26 months in aggregated form
7. Data Security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for data in transit
- Encryption at rest for sensitive data
- PCI-DSS compliant payment processing
- Regular security assessments and penetration testing
- Access controls and employee training
- Incident response procedures
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal exceptions)
- Portability: Receive your data in a portable, machine-readable format
- Restriction: Request restriction of processing in certain circumstances
- Objection: Object to processing based on legitimate interests or for marketing
- Withdraw Consent: Withdraw consent for processing where consent is the legal basis
To exercise these rights, please contact us at info@travelmoreclub.com. We will respond within 30 days.
9. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
9.1 Right to Know
You can request information about the categories and specific pieces of personal information we have collected, the sources, purposes, and categories of third parties with whom we share it.
9.2 Right to Delete
You can request deletion of your personal information, subject to certain exceptions.
9.3 Right to Correct
You can request correction of inaccurate personal information.
9.4 Right to Opt-Out
You have the right to opt-out of the "sale" or "sharing" of personal information for cross-context behavioral advertising. We do not sell personal information.
9.5 Right to Limit Sensitive Information Use
You can limit the use and disclosure of sensitive personal information to what is necessary to perform our services.
9.6 Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
To Exercise Your CCPA Rights:
Email: info@travelmoreclub.com
We will verify your identity before processing your request.
10. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):
- All rights listed in Section 8 above
- Right to lodge a complaint with your local Data Protection Authority
- Right to withdraw consent at any time
- Right to object to automated decision-making and profiling
Data Controller
Travel More Club is the data controller for your personal information. For GDPR inquiries, contact us at info@travelmoreclub.com.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws.
When we transfer data internationally, we implement appropriate safeguards, including:
- Standard Contractual Clauses approved by the European Commission
- Data Processing Agreements with all service providers
- Appropriate technical and organizational security measures
12. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately at info@travelmoreclub.com, and we will delete the information.
13. Third-Party Links & Services
Our website may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.
We are not responsible for the privacy practices or content of third-party sites, including travel suppliers whose services you book through our platform.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending an email notification for significant changes
- Displaying a prominent notice on our website
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
By using Travel More Club's services, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our services constitutes your acceptance of this policy and any updates.